Delivery
Cost of delivery for orders over £35 is £6.95.
Cost of delivery for orders under £35 is £8.95
Deliveries are made on a Wednesday, Thursday and Friday - you can choose which day is most convenient for you. If you place your order before 5pm on a Monday, delivery can be made the same week.
Orders placed after this time will be delivered the following week.
Deliveries are made via courier.
Delivery times are normally between 08:00 - 17:00 - specified delivery times cannot be provided.
Before noon deliveries are available; the cost of this is as follows:
For orders over £35 the delivery charge is £11.95.
For orders under £35 the cost is £13.95.
Products are packaged in polystyrene containers with dry ice or ice packs for frozen and fresh products respectively.
Containers containing dry ice will be fully labelled.
The courier will deliver the order to your specified address. Once your order has been despatched it will become your responsibility to ensure the order can be received.
Please include any instructions as to where the box should be left in the "Additional Info" box on the delivery details page, should you not be available to receive delivery on the day. The courier will not leave an order without a signature unless authorised to do so. By including instructions on where to leave the order in the event that you are unable to receive delivery, you are authorising the order to be left without a signature. Should the courier be unable to complete delivery due to your absence or exclusion of additional instructions he will return your order to the depot. Due to the perishable nature of the product they will be unable to attempt re-delivery the following day and your order will be disposed of in the interest of food safety.
We accept payment by debit or credit card (with the exception of American Express). Payment made by credit card may incur a 50p administration charge.
If you prefer not to pay for your products online, please contact our Regal Fish Supplies head office on 08453 893979 for further payment options.
